Welcome to my blog.

I'm more of a poster at heart, but maybe I'll share more concrete thoughts here sometimes.

Nov 7, 2024

9 years later...

What have I learned in the 9 years since I started managing support teams?

Aug 14, 2024

Carol Burnett is my hero

I half-joke that Jack Donaghy from 30 Rock is my management idol, but really it’s Carol Burnett. Note: I wrote this in June 2015, but I still stand by it.